Know the moment your listing breaks
A suppressed image, a new seller on your listing, a price change you didn’t make, a sudden drop in sessions. Shelfmate checks every morning and fixes what it can before you’ve had coffee.
- Catches suppressionsListing issues and errors surfaced the morning they appear, with the fix spelled out.
- Spots hijackersA new offer on your listing or a lost Buy Box triggers an alert right away.
- Keeps reviews comingAmazon’s own review request, sent at the right time for every eligible order.
Set it up once. It runs every day.
Shelfmate reads your listings, offers and issues.
Buyability, errors, price, offers and competitors, every day.
Swapping in an approved image, for example, happens on its own.
Anything that needs you comes with a plain explanation and next step.
You stay in charge
Shelfmate starts read-only. You decide what runs on its own and what waits for you.
- Only approved fixesIt only swaps in images and copy you have already approved.
- Alerts that matterNo daily noise. You hear about it when something changed.
- A written recordEvery issue, fix and Amazon response, kept in one log.
Listing health: common questions
What makes an Amazon listing suppressed?
Usually a main image that breaks Amazon’s rules, a missing required detail, a restricted word or claim, or a pricing error. Shelfmate shows the exact issue Amazon reported.
How do I know if someone is selling on my listing?
The offer count goes up and you may lose the Buy Box. Shelfmate watches both every day and alerts you when either changes.
Does it ask customers for reviews?
It uses Amazon’s own Request a Review, which sends Amazon’s standard message within Amazon’s allowed window. It never offers incentives.
Learn the ropes
A suppressed (or “search suppressed”) Amazon listing is live in your catalog but hidden from search and browse because it breaks a listing…
If an unfamiliar seller shows up on your listing, check the offer count and who holds the Buy Box, then work out whether they’re a legitimate…
The safe ways to get more Amazon reviews are Amazon’s own Request a Review button (which you can automate through Amazon’s Solicitations API, 5–30…
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